Vocatıonal School
Medıcal Laboratory Technıques

Course Information

QUALITY MANAGEMENT IN HEALTH AND ACCREDITATION
Code Semester Theoretical Practice National Credit ECTS Credit
Hour / Week
OSD408 Spring 2 0 2 2

Prerequisites and co-requisites none
Language of instruction Turkish
Type Elective
Level of Course Associate
Lecturer Lect. Şadi ANAMURLUOĞLU
Mode of Delivery Face to Face
Suggested Subject none
Professional practise ( internship ) None
Objectives of the Course To make the students know and use concepts, methods and tools of quality improvement in healthcare.
Contents of the Course The meaning of quality in healthcare, continuous quality improvement in healthcare, customer perceptions, structure, process and outcome measures, basic quality improvement tools, quality improvement teams, basic quality improvement models, strategic quality management, external quality improvement methods.

Learning Outcomes of Course

# Learning Outcomes
1 To have knowledge about theoretical and practical information related to the field of health management and to be able to implement this knowledge
2 To gain knowledge and skills on understanding, analyzing and directing administrative, financial, technical and medical process of health organizations.
3 To have knowledge and skills on managing information systems on health management and to be able to effectively us it
4 To understand basic elements of health system in national and international level, to comprehend health planning and health policy, to analyze health sector economic and financially.

Course Syllabus

# Subjects Teaching Methods and Technics
1 The meaning of quality in health care Lecture, discussion, presentation
2 The history of quality improvement in health care Lecture, discussion, presentation
3 Continuous quality improvement (CQI) in health care Lecture, discussion, presentation
4 Elements of CQI Lecture, discussion, presentation
5 Customer focus Lecture, discussion, presentation
6 Kaizen Lecture, discussion, presentation
7 Statistical approach Lecture, discussion, presentation
8 Midterm exam exam
9 Quality improvement tools Lecture, discussion, presentation
10 Total involvement Lecture, discussion, presentation
11 Leadership Lecture, discussion, presentation
12 Strategic quality management Lecture, discussion, presentation
13 External quality evaluation, Patient safety Lecture, discussion, presentation
14 Preparation for Final Exam Lecture, discussion, presentation
15 Preparation for Final Exam Lecture, discussion, presentation
16 Final Exam exam

Course Syllabus

# Material / Resources Information About Resources Reference / Recommended Resources
1 Donald M. Berwick, A. Blanton Godfrey, and Jane Roessner. Curing Health Care. Jossey-Bass Inc., Publishers, San Francisco, California, 1990
2 Ellen J. Gaucher, Richard J. Coffey. Total Quality in Healthcare. Jossey-Bass Inc., Publishers, San Francisco, California, 1993

Method of Assessment

# Weight Work Type Work Title
1 40% Mid-Term Exam Mid-Term Exam
2 60% Final Exam Final Exam

Relationship between Learning Outcomes of Course and Program Outcomes

# Learning Outcomes Program Outcomes Method of Assessment
1 To have knowledge about theoretical and practical information related to the field of health management and to be able to implement this knowledge 9 1͵2
2 To gain knowledge and skills on understanding, analyzing and directing administrative, financial, technical and medical process of health organizations. 9 1͵2
3 To have knowledge and skills on managing information systems on health management and to be able to effectively us it 9 1͵2
4 To understand basic elements of health system in national and international level, to comprehend health planning and health policy, to analyze health sector economic and financially. 9 1͵2
PS. The numbers, which are shown in the column Method of Assessment, presents the methods shown in the previous table, titled as Method of Assessment.

Work Load Details

# Type of Work Quantity Time (Hour) Work Load
1 Course Duration 14 2 28
2 Course Duration Except Class (Preliminary Study, Enhancement) 14 2 28
3 Presentation and Seminar Preparation 0 0 0
4 Web Research, Library and Archival Work 0 0 0
5 Document/Information Listing 0 0 0
6 Workshop 0 0 0
7 Preparation for Midterm Exam 1 1 1
8 Midterm Exam 1 1 1
9 Quiz 0 0 0
10 Homework 0 0 0
11 Midterm Project 0 0 0
12 Midterm Exercise 0 0 0
13 Final Project 0 0 0
14 Final Exercise 0 0 0
15 Preparation for Final Exam 1 1 1
16 Final Exam 1 1 1
  60