Vocatıonal School
Occupatıonal Health And Safety
Course Information
| TOTAL QUALITY MANAGEMENT | |||||
|---|---|---|---|---|---|
| Code | Semester | Theoretical | Practice | National Credit | ECTS Credit |
| Hour / Week | |||||
| ISG220 | Spring | 2 | 0 | 2 | 4 |
| Prerequisites and co-requisites | |
|---|---|
| Language of instruction | Turkish |
| Type | Elective |
| Level of Course | Associate |
| Lecturer | Lecturer Ertan Cem GÜL |
| Mode of Delivery | Face to Face |
| Suggested Subject | |
| Professional practise ( internship ) | None |
| Objectives of the Course | To provide basic knowledge and skills about definition and principles of total quality and necessary steps in qualitative |
| Contents of the Course | Definition of Qualifications / Definition of Total Quality Approach / Locking Elements of Total Quality / Total Quality Predecessors / Quality Organizations / ISO 9000 and Total Quality Relationship / Overview of Total Quality Tools / Problem Solving and Decision Making / Applying Total Quality Management |
Learning Outcomes of Course
| # | Learning Outcomes |
|---|---|
| 1 | Evaluate the concept of quality and total quality |
| 2 | Observe the benefits of total quality management system |
| 3 | They can apply the principles of total qualities to enterprises |
| 4 | Evaluate the necessary steps to reach total quality |
Course Syllabus
| # | Subjects | Teaching Methods and Technics |
|---|---|---|
| 1 | Definition and History of Qualifications | |
| 2 | Historical Development of Total Quality Approach | |
| 3 | Locking Elements of Total Quality | |
| 4 | Total Quality Predecessors and Quality Contribution | |
| 5 | National and International Organizations Related to Quality | |
| 6 | ISO 9000 and Total Quality Relationship | |
| 7 | Midterm exam | |
| 8 | Overview of Total Quality Tools | |
| 9 | Pareto Graph, Cause Result Diagram and Some Other Important Tools | |
| 10 | Problem Solving for Total Quality | |
| 11 | Decision Making for Total Quality | |
| 12 | Continuous Improvement Methods | |
| 13 | Applying Total Quality Management | |
| 14 | Applying and Developing Total Quality Management | |
| 15 | ||
| 16 | Final Exam |
Course Syllabus
| # | Material / Resources | Information About Resources | Reference / Recommended Resources |
|---|---|---|---|
| 1 | Total Quality Management | DAVID L. GOETSCH / STANLEY DAVIS- nobel publications |
Method of Assessment
| # | Weight | Work Type | Work Title |
|---|---|---|---|
| 1 | 40% | Mid-Term Exam | Mid-term Exam |
| 2 | 60% | Final Exam | Final Exam |
Relationship between Learning Outcomes of Course and Program Outcomes
| # | Learning Outcomes | Program Outcomes | Method of Assessment |
|---|---|---|---|
| 1 | Evaluate the concept of quality and total quality | ||
| 2 | Observe the benefits of total quality management system | ||
| 3 | They can apply the principles of total qualities to enterprises | ||
| 4 | Evaluate the necessary steps to reach total quality |
Work Load Details
| # | Type of Work | Quantity | Time (Hour) | Work Load |
|---|---|---|---|---|
| 1 | Course Duration | 14 | 2 | 28 |
| 2 | Course Duration Except Class (Preliminary Study, Enhancement) | 0 | 0 | 0 |
| 3 | Presentation and Seminar Preparation | 1 | 30 | 30 |
| 4 | Web Research, Library and Archival Work | 1 | 20 | 20 |
| 5 | Document/Information Listing | 1 | 10 | 10 |
| 6 | Workshop | 0 | 0 | 0 |
| 7 | Preparation for Midterm Exam | 1 | 10 | 10 |
| 8 | Midterm Exam | 1 | 1 | 1 |
| 9 | Quiz | 0 | 0 | 0 |
| 10 | Homework | 1 | 10 | 10 |
| 11 | Midterm Project | 0 | 0 | 0 |
| 12 | Midterm Exercise | 0 | 0 | 0 |
| 13 | Final Project | 1 | 5 | 5 |
| 14 | Final Exercise | 1 | 5 | 5 |
| 15 | Preparation for Final Exam | 1 | 20 | 20 |
| 16 | Final Exam | 1 | 1 | 1 |
| 140 | ||||