Vocatıonal School
Justıce
Course Information
| TOTAL QUALITY MANAGEMENT | |||||
|---|---|---|---|---|---|
| Code | Semester | Theoretical | Practice | National Credit | ECTS Credit |
| Hour / Week | |||||
| ADL234 | Spring | 2 | 0 | 2 | 2 |
| Prerequisites and co-requisites | None |
|---|---|
| Language of instruction | Turkish |
| Type | Elective |
| Level of Course | Associate |
| Lecturer | |
| Mode of Delivery | Face to Face |
| Suggested Subject | None |
| Professional practise ( internship ) | None |
| Objectives of the Course | Laying the foundation for quality awareness and quality management techniques in students by emphasizing the importance of quality with respect to competition in today’s changing conditions. |
| Contents of the Course | Quality concept in businesses and practices concerning quality management. |
Learning Outcomes of Course
| # | Learning Outcomes |
|---|---|
| 1 | Students gain the ability to better understand quality-related problems in businesses |
| 2 | Students gain the ability to find effective solutions with the help of quality management techniques |
| 3 | Students know the importance of quality for management |
| 4 | Students know the importance of quality in providing competitive advantage for the organizations |
Course Syllabus
| # | Subjects | Teaching Methods and Technics |
|---|---|---|
| 1 | Quality and its Characteristics | Lecturing |
| 2 | Total Quality Management | Lecturing |
| 3 | Total Quality Management and Business Strategy | Lecturing |
| 4 | Human Factor in Total Quality Management | Lecturing |
| 5 | Human Resource – Quality Relations | Lecturing |
| 6 | Teamwork and Quality Control Circles/ Team Circles – Teamwork | Lecturing |
| 7 | Planning, Organization and Control in Total Quality Management | Lecturing |
| 8 | Midterm | Examintion |
| 9 | Leadership in Total Quality Management | Lecturing |
| 10 | Motivation, Award and Recognition | Lecturing |
| 11 | Employee Involvement | Lecturing |
| 12 | Total Quality Management and Reengineering | Lecturing |
| 13 | Training in Total Quality Management | Lecturing |
| 14 | Quality Assurance Systems | Lecturing |
| 15 | Quality Assurance Systems | Lecturing |
| 16 | Final Exam | Examintion |
Course Syllabus
| # | Material / Resources | Information About Resources | Reference / Recommended Resources |
|---|
Method of Assessment
| # | Weight | Work Type | Work Title |
|---|---|---|---|
| 1 | 40% | Mid-Term Exam | Mid-Term Exam |
| 2 | 60% | Final Exam | Final Exam |
Relationship between Learning Outcomes of Course and Program Outcomes
| # | Learning Outcomes | Program Outcomes | Method of Assessment |
|---|---|---|---|
| 1 | Students gain the ability to better understand quality-related problems in businesses | 15͵16͵17 | 1͵2 |
| 2 | Students gain the ability to find effective solutions with the help of quality management techniques | 15͵16͵17 | 1͵2 |
| 3 | Students know the importance of quality for management | 15͵16͵17 | 1͵2 |
| 4 | Students know the importance of quality in providing competitive advantage for the organizations | 15͵16͵17 | 1͵2 |
Work Load Details
| # | Type of Work | Quantity | Time (Hour) | Work Load |
|---|---|---|---|---|
| 1 | Course Duration | 14 | 2 | 28 |
| 2 | Course Duration Except Class (Preliminary Study, Enhancement) | 14 | 2 | 28 |
| 3 | Presentation and Seminar Preparation | 0 | 0 | 0 |
| 4 | Web Research, Library and Archival Work | 0 | 0 | 0 |
| 5 | Document/Information Listing | 0 | 0 | 0 |
| 6 | Workshop | 0 | 0 | 0 |
| 7 | Preparation for Midterm Exam | 1 | 1 | 1 |
| 8 | Midterm Exam | 1 | 1 | 1 |
| 9 | Quiz | 0 | 0 | 0 |
| 10 | Homework | 0 | 0 | 0 |
| 11 | Midterm Project | 0 | 0 | 0 |
| 12 | Midterm Exercise | 0 | 0 | 0 |
| 13 | Final Project | 0 | 0 | 0 |
| 14 | Final Exercise | 0 | 0 | 0 |
| 15 | Preparation for Final Exam | 1 | 1 | 1 |
| 16 | Final Exam | 1 | 1 | 1 |
| 60 | ||||