Instıtute Of Graduate Educatıon
Management Of Health Instıtutıons Master's Program (Wıthout Thesıs )
Course Information
| CRISIS MANAGEMENT | |||||
|---|---|---|---|---|---|
| Code | Semester | Theoretical | Practice | National Credit | ECTS Credit |
| Hour / Week | |||||
| İŞL520 | Spring | 3 | 0 | 3 | 6 |
| Prerequisites and co-requisites | None |
|---|---|
| Language of instruction | Turkish |
| Type | Elective |
| Level of Course | Master's |
| Lecturer | Asst. Prof. Metin OCAK |
| Mode of Delivery | Face to Face |
| Suggested Subject | None |
| Professional practise ( internship ) | None |
| Objectives of the Course | The purpose of this course; teach the management of the process that involves the pre-crisis, crisis and post-crisis period. |
| Contents of the Course | With this course, They will examine the basic principles of crisis management planning, organizing, execution, and control at national and international level in organizations. |
Learning Outcomes of Course
| # | Learning Outcomes |
|---|---|
| 1 | Explains the finding creative solutions to changing environmental conditions with cultural knowledge and skills as a manager during crisis. |
| 2 | Knows and execute the importance of pre-crisis environmental analysis |
| 3 | Explains the crisis process |
| 4 | Knows the importance of effective communication during the crisis |
| 5 | Explains the Planning, Organizing, Leading and Controlling functions during crisis management in practice |
Course Syllabus
| # | Subjects | Teaching Methods and Technics |
|---|---|---|
| 1 | Introduction of the course and explanation of aims | Instruction |
| 2 | Definition and characteristics of crisis | Instruction |
| 3 | Types and Sources of Crisis | Instruction |
| 4 | Crisis Periods, Effects and Results | Instruction |
| 5 | Crisis Management, Characteristics and Approaches | Instruction |
| 6 | Pre-Crisis Management | Instruction |
| 7 | Crisis Management | Instruction |
| 8 | Midterm | Exam |
| 9 | Post-Crisis Management | Instruction |
| 10 | Approaches to Crisis Management | Instruction |
| 11 | Examination of Case Studies | Instruction |
| 12 | Examination of Case Studies - (Student Presentation) | Instruction |
| 13 | Examination of Case Studies - (Student Presentation) | Instruction |
| 14 | Examination of Case Studies - (Student Presentation) | Instruction |
| 15 | Examination of Case Studies - (Student Presentation) | Instruction |
| 16 | Final Exam | Exam |
Course Syllabus
| # | Material / Resources | Information About Resources | Reference / Recommended Resources |
|---|---|---|---|
| 1 | RobertaCarroll (Editor) 2009. Risk Management HandbookforHealthCareOrganizations, Student Edition | ||
| 2 | Crisis Communication and Management, T.C. Anadolu University Publication No: 2818, Open Education Faculty Publication No: 1776 | ||
| 3 | Korkmazyürek and Basım (2009) Business Model and Crisis Management. |
Method of Assessment
| # | Weight | Work Type | Work Title |
|---|---|---|---|
| 1 | 40% | Mid-Term Exam | Mid-Term Exam |
| 2 | 60% | Homework | Homework |
Relationship between Learning Outcomes of Course and Program Outcomes
| # | Learning Outcomes | Program Outcomes | Method of Assessment |
|---|---|---|---|
| 1 | Explains the finding creative solutions to changing environmental conditions with cultural knowledge and skills as a manager during crisis. | 1 | 1͵2 |
| 2 | Knows and execute the importance of pre-crisis environmental analysis | 1 | 1͵2 |
| 3 | Explains the crisis process | 5 | 1͵2 |
| 4 | Knows the importance of effective communication during the crisis | 1͵5͵9 | 1͵2 |
| 5 | Explains the Planning, Organizing, Leading and Controlling functions during crisis management in practice | 1͵5͵9͵15 |
Work Load Details
| # | Type of Work | Quantity | Time (Hour) | Work Load |
|---|---|---|---|---|
| 1 | Course Duration | 14 | 3 | 42 |
| 2 | Course Duration Except Class (Preliminary Study, Enhancement) | 14 | 2 | 28 |
| 3 | Presentation and Seminar Preparation | 1 | 15 | 15 |
| 4 | Web Research, Library and Archival Work | 1 | 12 | 12 |
| 5 | Document/Information Listing | 0 | 0 | 0 |
| 6 | Workshop | 0 | 0 | 0 |
| 7 | Preparation for Midterm Exam | 1 | 15 | 15 |
| 8 | Midterm Exam | 1 | 1 | 1 |
| 9 | Quiz | 0 | 0 | 0 |
| 10 | Homework | 1 | 20 | 20 |
| 11 | Midterm Project | 0 | 0 | 0 |
| 12 | Midterm Exercise | 0 | 0 | 0 |
| 13 | Final Project | 0 | 0 | 0 |
| 14 | Final Exercise | 0 | 0 | 0 |
| 15 | Preparation for Final Exam | 1 | 16 | 16 |
| 16 | Final Exam | 1 | 1 | 1 |
| 150 | ||||